Privacy Policy
Last updated: April 11, 2026
1. Introduction
AI Content Poster ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content creation and marketing platform ("the Service"). Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your name, email address, and profile information provided through our authentication provider.
- Content Inputs: Topics, prompts, brand voice descriptions, product information, and other inputs you provide to generate content through the Service.
- Payment Information: Billing details processed through Stripe. We do not directly store your credit card numbers; this information is handled securely by Stripe in accordance with PCI-DSS standards.
- Social Media Credentials: When you connect social media accounts (e.g., TikTok, Instagram), we store OAuth access tokens and refresh tokens to enable content publishing on your behalf.
- Communications: Any messages, feedback, or support requests you send to us.
2.2 Information Collected Automatically
- Usage Data: Information about how you use the Service, including features accessed, content generated, credits consumed, and timestamps of activity.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Cookies: We use session cookies to maintain your authentication state and preferences. See Section 7 for more details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve the Service, including generating AI content, processing payments, and enabling social media publishing.
- Personalization: To customize your experience, including brand voice training and content recommendations.
- Communication: To send you service-related notices, updates, security alerts, and support messages.
- Analytics: To understand usage patterns and improve the Service's features, performance, and user experience.
- Security: To detect, prevent, and address fraud, abuse, and technical issues.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. AI Content Processing
When you use our AI-powered features, your inputs (prompts, topics, brand descriptions, product information) are sent to third-party AI service providers for processing:
- OpenAI: Used for text content generation (blog posts, social media content, video scripts, sales letters) and image generation (DALL-E). Your inputs are processed according to OpenAI's Privacy Policy.
- ElevenLabs: Used for text-to-speech audio generation in AI-narrated videos. Script text is processed according to ElevenLabs' Privacy Policy.
We do not use your content inputs to train our own AI models. However, third-party AI providers may have their own data usage policies, which we encourage you to review.
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share data with third-party service providers who assist in operating the Service, including Stripe (payment processing), OpenAI (content generation), ElevenLabs (audio generation), and cloud hosting providers (data storage).
- Social Media Platforms: When you use our social publishing features, content is shared with the connected platforms (TikTok, Instagram) as directed by you.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), secure storage of credentials and tokens, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We also retain information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Content you generate through the Service is stored until you delete it or your account is terminated. Upon account termination, we will delete or anonymize your personal information within 90 days, except where retention is required by law.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to the processing of your personal information in certain circumstances.
- Restriction: Request restriction of processing of your personal information.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
10. Children's Privacy
The Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe that a child under 16 has provided us with personal information, please contact us.
11. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions where our service providers operate.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California privacy rights, contact us at [email protected].
13. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your personal information includes: performance of a contract (providing the Service), legitimate interests (improving and securing the Service), and consent (where applicable). You may exercise your rights as described in Section 9 above.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: